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Andrew M. Cuomo, GovernorGladys Carrión, Esq., Commissioner
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"The Adoption Album: Our Children, Our Families" portrait

Post Adoption Help for Families
|Crisis Links/Hotline Numbers| |Resources/Information Web Sites| |Services for Children & Families|

The Office of Children and Family Services is committed to identifying connections to the services most frequently sought by adoptive families in need of support. The contacts listed are intended to cover the broadest range of needs. In this, as in much of the advocacy you do for yourselves, be aware of how the response feels to you. If something does not appear to be meeting your family’s needs, try a different provider or even a different direction.

Crisis Links/Hotline Numbers

Toll Free Hotline Telephone Numbers:

  1. 2-1-1
  2. 3-1-1 (New York City only)
  3. Life Net: 1-800-LifeNet (1-800-543-3638) (English)
    • 1-877-Ayudese (1-877-298-3373) (Spanish)
    • 1-877-990-8585 (Asian Life Net)
    • 1-212-982-5284 (TTY) 
  4. National Youth Crisis Hotline: 1-800-442-HOPE (4673)
  5. Boys Town Suicide and Crisis Line: 1-800-448-3000  or 1-800-448-1833 (TDD)
  6. National Runaway Switchboard: 1-800-621-4000
  7. Advocates for Children (Education)  Helpline: 1-866-427-6033 (M-F, New York City only)

*** If you or someone you know is currently in immediate danger of being harmed, we urge you to call 911 now.

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Services for Children & Families

OCFS and your local department of social services are available to support and assist adoptive families. Please consider contacting your local department of social services, as well as, the other agencies listed here to help identify needed services, direct you to community resources and other adoptive parents, or just to provide a listening ear.
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1.) Albany Region

2.) Buffalo Region

3.) New York City

4.) Rochester

5.) Syracuse

6.) Yonkers

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