State Agency Listing NY.gov Portal

Workforce Development

Workforce Development Outcome: The stability, competency and satisfaction of the child welfare workforce will be increased.

Practice Strategies include:

  • Support effective workload management strategies, including the reduction of caseload size through funding, continued measurement of workload, and initiatives to support workforce stability and competency (including cultural competency), and supervisory capacity.
  • Determine the feasibility of establishing maximum caseload sizes, including a review of federal and national policies and applicable federal and State law.
  • Transform NYS’ SACWIC system, CONNECTIONS, so that it is easier and less time consuming to use, including system support for compatibility with other case requirements.
  • Provide supports for effective supervisory practice.
  • Promote shared case decision making.
  • Other local innovations and initiatives.